Return and refund policy
Welcome to Autosoundry. These Terms of Use govern your access to and use of https://autosoundry.com, including placing orders, browsing products, contacting us, and any other interaction with our website or services. By using the site, you agree to these terms.
1. Who we are
Company: Autosoundry
Owner / Director: Danev Rado Georgiev
NIE: Z3430395L
Address: R. López Mora, 5, 36211 Vigo, Pontevedra, Spain
Email: radogeorgiev96@gmail.com
Phone: +34 697 315 590
We are a car audio specialist operating from Vigo, Spain (European Union).
2. Use of the website
You may use the website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the site in any way that violates any applicable law or regulation
- Attempt to gain unauthorized access to any part of the website
- Upload or transmit viruses, malicious code or any harmful material
- Copy, reproduce, distribute or commercially exploit any content without our written permission
We reserve the right to suspend or terminate access if these rules are breached.
3. Orders & Purchases
When you place an order:
- All prices include Spanish VAT (IVA) where applicable
- Shipping costs are shown and added at checkout
- Orders are processed only after full payment and bank confirmation
- We reserve the right to refuse or cancel any order (e.g., due to pricing error, stock issues or suspected fraud)
Product images and descriptions are for illustration only. Minor variations may occur.
4. Shipping & Delivery
See our full Shipping Policy for details.
Key points:
- Dispatch: Monday to Friday
- Delivery estimates: Spain 1–5 days, Europe 7–14 days, Rest of World 14–30 days
- Shipping may originate from our warehouse in Spain or directly from our partners in Asia
- Tracking provided via email and order status page
5. Right of Withdrawal (14 days)
As an EU consumer, you have the right to cancel your order without giving any reason within 14 calendar days from the day you receive the goods.
To exercise this right, please contact us at radogeorgiev96@gmail.com. Full details are available in our Return and Refund Policy.
6. Legal Warranty
All new products come with a minimum 2-year legal warranty under Spanish and EU law (conformity guarantee).
Many products also have an extended manufacturer warranty. See full details in our Warranty Conditions.
7. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential or special damages arising from use of the website or products.
Our total liability shall not exceed the amount you paid for the product in question.
We are not responsible for damage caused by improper installation, misuse or incompatibility of products with your vehicle.
8. Intellectual Property
All content on the website (text, images, logos, product photos) is our property or licensed to us. You may not copy, reproduce or use it commercially without written permission.
9. Applicable Law & Disputes
These Terms are governed by Spanish law and European Union regulations.
Any disputes shall be resolved in the courts of Vigo, Spain — unless mandatory consumer protection rules allow you to sue in your local jurisdiction.
Thank you for choosing Autosoundry.
Danev Rado Georgiev, Director
NIE Z3430395L | +34 697 315 590 | radogeorgiev96@gmail.com
R. López Mora, 5, 36211 Vigo, Pontevedra, Spain
Last updated: February 02, 2026